Apple will soon make it possible for users to fix App Store subscription payment issues within apps, instead of having to go into their device’s Settings to make the necessary changes.
Currently, if a third-party app has an issue with an auto-renewing subscription, if the payment method is no longer valid, for example, users must exit the app and make the changes in the Apple ID section of the app. Setting.
This system often forces users to re-subscribe, which can cause them to miss out on in-app discounts or introductory subscription offers. However, that is set to change. From Apple’s announcement on their developer website:
Starting this summer, if an auto-renewing subscription doesn’t renew due to a billing issue, a system-provided sheet appears in your app with a notice allowing customers to update their payment method for their Apple ID . No action is required to adopt this role.
The new in-app system should make it easier for users to resolve payment issues, Apple says, which means developers should be able to better retain subscribers and benefit from in-app purchases.
When it launches in the summer, Apple says the in-app billing troubleshooting sheet will require iPhones and iPads to be running a minimum of iOS 16.4 or iPadOS 16.4, respectively.
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